DOW Networks is a leading provider of international telecommunications and enhanced Voice over IP (VoIP) solutions including domestic and international toll-free service, international termination, IP-based PBXs, Text to Speech (TTS) applications, call recording, videoconferencing and virtual private networks (VPNs) to international call centers and enterprises. In addition, the company partners with key technology companies to offer advanced functionality such as predictive dialing solutions.
The basic value proposition of DOW Networks is simple: To reduce our customers’ telecom costs and improve their service and productivity. We specialize in designing and provisioning customized, mission-critical telecommunications solutions for call centers, Business Process Outsourcers (BPOs) and contact centers worldwide, as well as businesses with international calling needs.
DOW Networks operates a state of the art, Cisco-powered network with multiple redundancies to ensure Quality of Service (QOS) provisioning. We provide technical support 24 X 7. All customers are provided with web-based reporting tools via secure log-in and password to access Call Detail Records and to run queries and receive reports regarding their call data.
DOW Networks can also source Voice over IP equipment for customers such as routers, voice gateways, servers, firewalls, switches, hubs and VPN clients, at very economical prices. Because DOW Networks receives discounts from various distributors for buying in bulk, we can pass on discounts and savings to our customers.
The company is privately held and is headquartered in Atlanta, Georgia with branch offices in Costa Rica, Jamaica and South Africa. The company has been providing service to customers worldwide since 2001 and operates with no outstanding debt.
